If an external hard drive is clicking, has been dropped, is no longer recognised or asks to be formatted, continued use can make the damage worse. Marty’s Data Recovery provides confidential assessment and recovery support for individual external hard drives across Dublin.
Stop using the drive
- Disconnect a clicking, beeping or grinding drive immediately.
- Do not run CHKDSK, initialise the disk or accept a format prompt.
- Do not install recovery software onto the affected drive.
- Keep a dropped drive powered off and handle it carefully.
External drive problems we assess
Common cases include drives that are not detected, damaged USB connectors, corrupt partitions, accidental formatting, deleted folders and slow or intermittent access. The safest recovery route depends on whether the fault is logical, electronic or mechanical.
How the process works
- Describe the drive, the symptoms and the files you need.
- The device is assessed and the available recovery route is explained.
- Approved recoveries are copied to a separate safe storage device.
Recovery is never guaranteed. The condition of the media, previous recovery attempts and overwritten data all affect the likely result.
Discuss your recovery
Stop using the affected device and tell us what happened, which files matter most and whether the device is making unusual noises.